Perspectives

Mastering customer health scoring: how to get data you actually trust

Unlock customer health insights for real growth. Learn how to collect reliable data to drive smarter success strategies.

3 Effective ways for leaders to achieve clarity and unity during a merger

Totango Chief Product Officer shares insights and lessons for customer success and revenue leaders who want to drive organizational clarity and unity through a merger or acquisition, and make decisions that drive business results and accelerate customer outcomes.

Totango brand transformation: A new chapter in customer-led growth

Totango marked a significant milestone on January 22, 2025 — a complete rebrand and website update that signals an exciting new chapter, and reflects the journey that brought us to this point.

3 ways to use a ‘listen-and-learn’ approach to drive alignment and growth

Harmonizing sales and CS to drive revenue growth and deliver value (Part 2)

Unifying the customer experience: How Schneider Electric creates a shared vision for success