Top 3 CSM skills for 2026:Download the new Totango guide on redefining modern Customer Success.
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
This guide breaks down the three skills that separate order takers from growth drivers. No fluff. No vague advice. Just three essential skills designed to level up post-Sales teams in modern Customer Success.
In this 3-part Totango webinar series, we will be exploring the world of Sales to post-Sales alignment, compiling tactical lessons, downloadable templates, and tangible best practices learned across hundreds of Totango customers.
Talent: Totango has hired Robert Crissman as senior VP of Channels.
